Exploring the photovoltaic market, high quality service

Distributed photovoltaic projects are in full swing. With the Notice of the State Energy Administration and the Poverty Alleviation Office of the State Council jointly issued on the "Thirteenth Five-year Plan for Photovoltaic Poverty Alleviation Program," another wave of new upsurges will be held for distributed PV projects.

Under the policy of our country, the photovoltaic industry has achieved leapfrog growth, showing a thriving picture as a whole.

Thus, the importance of having a professional EPC team. And such a team can not do without the inverter manufacturer's technical support.

1, pre-service docking. Understand the needs of customers, tailor-made solutions for customers;

2, one-on-one application guidance to beginners to arrange systematic training;

3, improve outlets, adequate spare parts to ensure customer service protection;

4, the scene to eliminate the problem point, provide efficient replacement services, rapid recovery of machine running status;

5, senior team, professional and technical support. Actively listen to customer feedback and suggestions to form a closed-loop product design;

6, the service staff initiative into the customer. In-depth EPC and users, on-site guidance, training, and provide periodic inverter installation and common troubleshooting technical training;

7, take the initiative to service, visit customers periodically, help customers find problems and prevent problems.