In recent days, several news about couriers have been on the hot search.
       First, a female courier was repeatedly apology for a mango complaint, and he was relieved that he would be punished after being humiliated. The "strongest police station in history" was able to get rid of it; afterwards, a Fengman courier was also exposed. When sending a phone call, he was embarrassed and maliciously complained, and he chose to take sleeping pills to "maintain dignity with death". Fortunately, he was sent to the hospital for timely rescue, and he successfully saved his life.
       These news show us the sadness and helplessness of the courier profession. They run through the streets for the goods of their users, but they often don't get the understanding and respect they deserve. Sometimes, because of a small mistake, users will be embarrassed, complained, and penalized by the company; sometimes, even if they have been working hard, they may suffer unreasonable troubles and malicious slander, and they will be punished while being humiliated.
 But in fact, the trampling of dignity and the lack of job protection are only part of the pressure of the courier. In daily express delivery, the courier not only has to face huge delivery volume, but also pay attention to the quality and efficiency of the dispatched parts. In this process, whether it is road conditions, weather conditions, park rules or various emergencies, Can not be the reason and reason to block their pace. This undoubtedly further increases the intensity of this work.
 On the one hand, under the tremendous work intensity and professional pressure, the health and safety of the courier itself has been lack of protection; on the other hand, the courier has to ignore the influence of surrounding factors to meet the user's needs, which makes the injured party always The courier himself. In the event of a situation, they can neither fight the user nor argue with the company, only accept and compromise.
 So, is there any way to change this situation? Is there nothing that can "save" the courier? Don't tell me, it's really there! In recent years, with the accelerating trend of automated production and the continuous retreat of demographic dividends, more and more companies have begun to seek the help of smart technology to promote the transformation and upgrading of traditional industries. This includes the express delivery industry.
 At present, foreign e-commerce companies represented by Amazon have been testing the use of drones to deliver goods; robot companies represented by Boston Dynamics are also seeking commercial landing in the field of express delivery; at the same time, domestic The old-fashioned enterprises represented by Jingdong, Suning, and Ali have also launched a variety of unmanned vehicle products to jointly promote new upgrades in the form of express delivery.
 In general, drones, unmanned vehicles and robots are increasingly becoming important "tools" for "rescue" traditional couriers. Through "machine substitution" or "human-machine collaboration", the courier is no longer the distributor of the wind and the street, and thus becomes the teacher, controller and supervisor behind the machine. This not only effectively reduces the courier's work intensity, reduces the possibility of dangerous or malicious reporting, but also deepens the role and value of the profession.
 In addition, the application of intelligent distribution tools has greatly improved the quality, efficiency and scope of distribution, and upgraded the choice and form of distribution while reducing distribution costs. That is to say, applications such as drones, unmanned vehicles and robots benefit not only the courier side, but also the courier companies and consumers. In the future, with these smart products to promote the automation, unmanned, intelligent development of the express delivery industry, it is worth looking forward to!
 However, although unmanned vehicles, drones, and robots can help the industry and personnel development through “substitution”, from the current stage, who is more suitable to become a qualified “courier”? In other words, whose business situation is more vivid and more promising? We can analyze it by simply comparing it.
 First of all, from the perspective of cost. At present, the transportation cost of the drone is relatively low, the cost of the single frame may be around 100,000-500,000, but the operating cost and maintenance investment are high; while the cost of the unmanned vehicle is medium, and the cost of the unmanned car is 90. 10,000 or so, plus maintenance and other costs, the overall cost will be higher than the drone; as for the robot, the cost is the highest of the three, the Boston-powered robot dog costs even more than 1 million US dollars, compared to the other two The cost is quite amazing.
 Second, from the performance point of view. In terms of stability, the robot is far ahead. Whether it is wind-resistant or against various terrains, it can respond perfectly with the stable grip provided by the limbs. In contrast, the drone is poor in wind resistance, and the unmanned vehicle is on the terrain. There are limitations; in terms of safety, drones have hidden dangers such as scrambling, bombing, and stealing privacy, while unmanned vehicles and robots are relatively less ill, and unexpected situations may occur when they are on the road.
 Finally, from the perspective of development progress. The robot is still in the research and development stage. At present, only the Boston-powered four-legged robot dog has started the commercial plan. The unmanned vehicle has already ushered in large-scale commercial testing, and the scene in daily life in China. As for the drone, its development is basically In the middle stage of robots and unmanned vehicles, the development abroad is much faster than domestic ones.
 In terms of overall cost, performance and schedule comparison, unmanned vehicles are clearly the best choice for becoming a “courier” at this stage. Although its cost is not the lowest, performance is not the best, but the lead in commercial layout and landing development is faster. Of course, drones and robots also have their own unique advantages, and the commercial space and value in the future are equally huge. In the future, a single choice may not constitute a true intelligent express line. The three types of equipment will develop together, help together, or be the correct answer to promote the final realization of smart express.